Main > Service Plans > Online Support

 

 

   If your business is short on IT help?

          PC Pros Networking can assist you with your Computer needs.

                

  Note: applicable tax will be added to hourly rate.  

           (LEVEL 1)  Next Business Day or Sameday outside 5 Hour Priority Response Time:       
                            This service is scheduled for the Next Business Day from time the appt. was booked 
                            and is billed hourly.  Parts not included.

                           • Monday - Saturday      (9 a.m. to 9 p.m. - Rate $69 per hour) 
                                                                 (9 p.m. to 11 p.m. - Rate $89 per hour)
                                                                 (11 p.m. to 9 a.m. - Rate $120 per hour)                           

                            • Sunday           (12 noon  to 5 p.m. - Rate $99 per hour)
                                                     ( 5 p.m. to 11 p.m. - Rate $110 per hour) 
                                                     (11 p.m. to 9 a.m. -  Rate $120 per hour)
 

            (LEVEL 2)  EMERGENCY,  5-Hour Priority Service
                             For support that is mission critical to your business,
                             fast sameday maximum 5-Hour Response Time.
                             This service covers all Hardware and Software issues, billed on an hourly basis.
                             Parts not included.

                            • Monday - Saturday        (9 a.m. to 9 p.m. - Rate $89 per hour)
                                                                    (9 p.m. to 11 p.m. - Rate $110 per hour)
                                                                    (11 p.m. to 9 a.m. - Rate $120 per hour)

                            • Sunday           (12 noon  to 5 p.m. - Rate $110 per hour) 
                                                     ( 5 p.m. to 11 p.m. - Rate $120 per hour) 
                                                     (11 p.m. to 9 a.m. -  Rate $130 per hour)